We’re sorry to hear that you wish to return your order. However, our return policy doesn’t cover buyer’s remorse or sizing exchanges so we won’t be able to issue you a refund for the order. Thank you for understanding.

Unfortunately, our return policy doesn’t cover product exchanges. We make everything on demand, so requesting a size exchange would mean producing an entirely new product. Because of that, we won’t be able to issue you a refund for the order. Thank you
for understanding.

When unpacking a new shirt or hoodie with a direct-to-garment
(DTG) print, you might notice a vinegar-like smell or an off-white
residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent.

Fixation agent (sometimes known as pre-treatment) is used for
all DTG prints across the industry. It helps the ink bond with the
fabric, and without it, the ink would flake off the garment.

The solution is simply to wash the garment! Neither the residue
nor the smell is permanent and both should go away after one wash.

For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

We may ask for your help before accepting any returns, like confirming with your shipping address was correct. It would also be good to double-check with the shipping carrier to try locating the lost order.

Keep in mind that if tracking information states an order was
delivered but you have not received it, we cannot take responsibility and reship that order.

Some of our products are only fulfilled from certain regions(in most cases from the United States). Therefore, if you order these products, you may be responsible for fees to ship products across borders.